Privacy Policy

Introduction

Madbalance respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information such as name, email address, and phone number when you submit a consultation request
• Usage data including your IP address, browser type, and pages visited
• Cookies and similar tracking technologies as described in our Cookie Policy

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Provide educational information about nutrition and lifestyle guidance
• Improve our website and services
• Send periodic communications if you have opted in to receive them
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent for data processing

Cookies

We use cookies to enhance your browsing experience. Please refer to our Cookie Policy for detailed information about how we use cookies and how you can manage them.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Madbalance
Jl. Sultan Hasanuddin No. 9, Gowa 92113, Indonesia
Email: [email protected]
Phone: +62 411 823 574